Guest passes and check-in
Every lounge has a guest rule, and it usually gets enforced depending on who's working. Parlor puts your rule on the membership, so your bartender isn't the one deciding whether to say something.
A normal Friday, start to finish
Guests turn into members, but only if you know which guest keeps showing up and who keeps bringing them.
- A member walks in with two guests
The host looks them up by name. The lounge includes one guest per visit.
- The second guest uses a pass
The member has passes on their account, so one gets used, and your host doesn't have to say a word.
- Everyone's checked in
The guests are tied to the member who brought them, and staff can see who's in tonight.
- A few visits later
You'll know the name, because it's on the pass every time. Invite them to join, and you know which member to thank.
What Parlor handles at the door
- Included guests per visit
Your lounge sets how many guests a member can bring each visit. Past that, extra guests use a pass.
- Guests added ahead of time
Members add a guest's name and visit date from their portal, so there's no clipboard at the door.
- A quick lookup
Name or member number, at the door or the bar, with the member's host notes right there.
- Host notes that stay put
The usual pour, the anniversary, the corner chair. They follow the member, not the shift.
Questions about guests and check-in
Can different membership tiers get different guest allowances?
Not yet. Today your lounge sets one included-guest number per visit for everyone, and extra guests use passes. Separate allowances per tier are on the build list, and if you need them sooner, I'll quote building them before any work starts.
What happens when a member brings more guests than your lounge includes?
Each guest past the included number uses a guest pass from the member's account, and the member can see their balance in their portal. Whether you sell extra passes, and for how much, is up to you.
How do staff check someone in?
They look the member up by name or member number at the door or the bar, and the member's details and host notes come up together.
Do guests need to download anything?
No. The member adds them from their portal, and the guest just walks in with them.
What do other lounges do for guests?
About 6 in 10 of the lounges in our pricing guide mention guest privileges on their membership page, and each one links to its source. A few charge a small per-visit fee instead of including guests at all. Parlor gets set up around whichever rule your lounge uses.
Let's look at your room.
Tell me a little about your lounge and I'll get back to you. If it looks like a fit, I'll walk you through Parlor set up the way yours runs. You'll talk to me directly, not a sales team.
Takes a minute. You'll hear back from me within a day.
Got it. Thank you.
I'll email you within a day to find a time that works. If it's easier, just reply to that email with a couple of times.