Cigar locker management
A locker wall is usually the most valuable thing in a lounge, and the least written down. Parlor ties each locker to a member, the people they let into it and what's on the shelf, set up around the way your lounge already numbers and rents them.
Where lockers go sideways
Here's how a locker wall usually drifts. A member moves and the locker still holds four sticks and a lighter. A door opens up and sits empty for a month. The spouse who "always grabs one from Mike's locker" isn't written down anywhere.
The locker wall pays you every year, and most lounges run it on a whiteboard, a key box and whoever's worked there longest. That's fine at 12 lockers. At 40, a door sits empty for a month before anyone notices.
Parlor makes every locker a line on a list: who holds it, who else can open it, what's inside and which doors are open.
What Parlor tracks on every locker
- Who holds it
Tied to the member record, so the locker and the membership never drift apart.
- Who else can open it
Spouses, business partners and friends the member names. Staff can see the list at the bar.
- What's inside
Hosts record what's on the shelf and how full it is. "Restock soon" only shows up when something is actually low.
- Which doors are open
So an empty locker gets sold instead of sitting there for a month.
Questions about lockers
I bring your lockers in from your whiteboard, spreadsheet or notebook as part of setup. Leave blanks where you're not sure, and fill them in as members come in.
How much should a cigar locker cost?
In our lounge pricing guide, which links each lounge's own page, a locker sold as an add-on to a membership is typically $240 a year, and a locker sold as the whole membership is about $1,190 a year. Your market and your wall decide the rest.
Can two members share a locker?
Yes. A locker belongs to one member, and that member can name the other members allowed to use it. Staff can see that list when someone asks to get into a locker that isn't theirs.
Can members see their own locker?
Yes. Their locker number and what's on the shelf show up in their member portal, so "which one was mine again" isn't a phone call.
Does Parlor handle locker renewals and a waitlist?
Not yet. Lockers are tied to the membership today, and automatic locker renewals plus a first-come waitlist are on the build list. If your lounge needs them sooner, I'll quote building them before any work starts.
We number members and lockers the same way. Is that a problem?
No, that's a good system. Plenty of lounges make the member number the locker number, and Parlor gets set up to keep it that way so nobody learns a new one.
Let's look at your room.
Tell me a little about your lounge and I'll get back to you. If it looks like a fit, I'll walk you through Parlor set up the way yours runs. You'll talk to me directly, not a sales team.
Takes a minute. You'll hear back from me within a day.
Got it. Thank you.
I'll email you within a day to find a time that works. If it's easier, just reply to that email with a couple of times.